TechMatters

Our Plans

Professional

Monthly Plans - Help-Desk Support & Monitoring

Our Monthly Service Agreement (MSA) subscription is charged quarterly in advance depending on the level of service that is required. There are annual and quarterly reviews to ensure the process and service we provide is up to standard and meets your expectations.

Per Device

from $10/mo

  • Quarterly subscription
  • No contract with SLA's*
  • High priority of support from our technical helpdesk
  • Instructions and Training sessions available via appointment
  • Monthly reports of technical support
  • Safe, Secure and quick fixes of IT issues per SLA
  • Recommendations & suggestions on Software and Hardware
  • Additional billable hours at a discount rate for On-Site or In-House
  • Regular Quarterly Site-Visits
  • Targeted email list
  • Unlimited remote phone/email/chat support**
  • On-site support (below fees apply)

Per server

from $100/mo/server

  • Quarterly subscription
  • No contract with SLA's*
  • 24x7 Server Monitoring, Maintenance and Up Keep
  • Timely Software Updates and Patching
  • 5 Instances per month for Phone, Email, Chat and Remote support
  • Monthly reports of technical support
  • Safe, Secure and quick fixes of IT issues anywhere anytime
  • Recommendations & suggestions on Software, Hardware
  • Regular Quarterly Site-Visits
  • Remote phone/email/chat support**
  • On-site support (below fees apply)

Ask for a quote now!

Simply fill in the form and we will contact you to give you tailored advice and pricing for your business requirements.

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